Depending on the restoration services you need, your situation and requirements may vary significantly. We encourage you to review our frequently asked questions (FAQs) list to help you make a prompt decision about the specific services you require. We understand that you don't have time to wait for answers, and we hope our FAQs will expedite the process.
To make it easier for you to find what you're looking for, we've organized our FAQs into sections based on our services. Whether your question relates to fire damage, water damage, or another issue at your home or business, you should be able to find the answer quickly.
We are confident that you will find the information you need here. However, if you have a more complex issue that requires a discussion with one of our specialists, please don't hesitate to contact us.
We're available 24/7 and can typically be on-site within an hour. A fast response is critical to stopping the spread of damage, saving belongings, and starting the recovery process as early as possible.
We do. Whether it's an office, retail space, or warehouse, we provide fast response and minimal disruption to your operations. Our team understands the urgency of getting businesses back up and running safely.
Most insurance policies require you to take immediate action to prevent further damage. If you delay, you risk having your claim partially or fully denied. We provide all documentation to your adjuster, but the key is this: act now, protect your property, and avoid making a bad situation worse.
You can and should authorize all necessary emergency services immediately, like water removal, securing the property, and drying. Insurers expect these steps to be taken to limit damage, and our team will provide all documentation to streamline your claim.
Most standard homeowners' policies cover sudden water or fire damage, but specifics vary based on the cause and your insurer. The good news: we work directly with your insurance company to handle the paperwork and ensure you're covered properly.
We begin with immediate mitigation, which includes stopping the source, extracting water, or securing the structure. Next, we assess the damage, work with your adjuster, and complete a full restoration, from drying and deodorizing to rebuilding and content cleaning. We handle everything so you don't have to coordinate with multiple vendors.
Absolutely. We back our restoration services with satisfaction guarantees and offer limited warranties for additional peace of mind.